Washington Post columnist says CVS anti-theft measures alienate customers

The members of the “Barron’s Roundtable” team discusses disintegration calls to CVS, which leads to a strategic review.
One of the liberal column writers believes that CVS anti -theft measures alienate customers.
The Washington Post, which contributed to the column writer, Matt Pay, argued on Monday that the efforts of the pharmacy chain to prevent high theft may kill profits more than the theft.
He wrote: “As you may have read, CVs and other pharmacies are struggling to contain thefts by rapid thieves gangs. Unfortunately, the solution may be worse for organized theft.”
In recent years, CVS and other similar pharmaceutical stores have seen an increase in the repeated, organized theft, especially in the main American cities where the crime has risen.
A crew of armed armed men, a truck shield outside the Chicago district bank in broad daylight
Press the man to help employees in the closed goods, CVS store, Queens, New York. (Photography: Lindsey Nicholson/Ucg/Universal Images Group via Getty Images) (Lindsey Nicholson/UCG/Universal Images group on Getty Images)
For example, a group of dozens of school -age children looted and looted the CVs in Washington, DC of Colombia Heights, throughout 2023.
“A large group of children, like 45 or more, walks in front of the school, after school and late at night to steal chips and drinks,” said Fox 5 in October of that year. “Even they throw food and drinks on the ground and turn to them, leaving behind great chaos.”
A recent survey conducted by the National Federation of Retail found that 70 % of retailers believe that organized retail theft has become a more widespread problem in recent years. As a result of these crimes and similar crimes, the large chain stores such as CVS and others forced to hold goods behind the glass and plastic barriers to prevent them from stealing from the shelves.
But the Washington Post writer complained that these barriers had changed the “comfortable” shopping experience.
“I came back not only because it is comfortable but because it is comfortable. I would like to wander in the abandoned corridors at night and think about the countless ways that the pharmacy bonus can increase in the twenty -first century of my life? What if my hands may be really wet?
“Except for now, I am standing in front of the oral care corridor, and something changed,” continued. “Almost all these mysterious products are covered with glass. It seems as if someone around CVS that I knew at the American Pharmacy Museum; the only missing thing from a vibrant Diorama is the wax employee who carries a pricing pistol.”
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The CVS store in the Colombia Heights neighborhood was transported in the capital throughout 2023. customers raised concerns about the site on Street 14 after noting that the shelves were completely empty. (Fox 5 DC screen shot)
He stated that he feels “pressure” that there is a store writer who opens the box so that he can look at a product that he did not decide to buy while standing next to him. He also mentioned how when he had to return the products later, was asked if he had opened them. When he said no, he pointed out that the treasurer “asked”, are you lying? “
“I will be able to insult this, but I am not.
“There is little research telling us what is going on here. As you may have read, CVS and other pharmacies are struggling to contain the height of thefts by gangs of fast thieves. Glass.”
Bay pointed out that this is difficult for the store besides the fact that “many sites online” offer the same products “cheaply and reliably”, and stated that the series should tend to make it unique.
“What your neighborhood chain can provide is the opportunity to wander around the corridor and find a new and optional solution for a problem you did not even know. It is a possibility store.”
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The CVS store in Washington, DC, appears in footage in October 2023 with nude shelves after a group of teenagers looted the pharmacy chain. (WTTG-TV)
Then the column writer gave his advice to the store.
“If I run CVS, I am thinking in the long run-maybe in the security guards and sales writers, and people who can help keep this experience to discover retail. As I can’t return,” he said. “Life is full of the stressful decisions that it ends, unfortunately. One of the body should not be.”
CVS representatives did not immediately respond to the Fox News Digital request for comment.
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2025-07-08 00:00:00