The CEO of Southeast Asia’s largest bank knows even her job is at risk from AI

Tan Soo Chan, CEO of DBS, the largest bank in Southeast Asia by assets, obtained a friendly reminder of its council on how to automatically even the executives when it is appointed to the Singapore Bank’s upper position in late March.

“On the day when the CEO League was announced, I am in the WhatsApp group with the Board of Directors.” If it is possible to replace artificial intelligence, then everything else! ”

This humility about artificial intelligence led Tan to pay what he called “the four rupees” to its employees. “We have to re -invent ourselves. We have to remain relevant. We must be flexible, because it will be volatile … and we have to be responsible.”

It also changes the bank’s employment practices. “Do not employ knowledge, because knowledge is everywhere,” said Tan. “Restoring the situation, because you want to employ graceful, humble people, and those who are able to say,” All you know today is no longer related to today or tomorrow. “

Tan acquired DBS earlier this year, and became her first executive woman. It is also No. 6 on luck’The most powerful classifications, which highlights the most powerful business managers in the field of business.

DBS, founded in 1968, is the largest bank in Singapore. With 29 billion dollars revenues, it is ranked 7 on Fortune Southheast ASIA 500, which ranked the largest companies in the region through revenues. With $ 8.4 billion, it is also the most profitable company in the list.

Even before she became the CEO of March, Tan tries to get more bank employees to adopt artificial intelligence. At the Fortune Brainstorm Ai Conference last year, when she was still head of institutional banking at DBS, Tan said her mission “No. One” is “making everyone drink Kool-Aid” on artificial intelligence.

In June, DBS estimated that its use of Amnesty International could be up to one billion Singapore ($ 782 million) this year.

in luck’S “The medium was the least involved,” said Tan, while both young employees and their chief were keen to adopt artificial intelligence.

On Tuesday, DBS has launched an executive coach of artificial intelligence from the artificial intelligence of entire labor forces. The robot was developed in conjunction with the leadership coach, Marshall Goldsmith. Tan said on Wednesday: “Not everyone can tolerate it, but a copy of his obstetric intelligence can be made for everyone … Each of our employees now has this coach at the comfort of his hand,” Tan said on Wednesday.

Tan noted that she told DBS employees that artificial intelligence could make them “super bankers” – and she shared a personal example of how artificial intelligence is removed from the work crisis.

“I remember going to a client’s stadium that is completely not ready. While the customer was talking to me, I had my phone under the table,” she said. Tan said she asked artificial intelligence to think about the questions to be asked. The client said: “Wow, you know my work well!”

Tan said with a smile: “I was deceived.”