ServiceNow deploys AI agents to boost enterprise workflows

Servicenow launched the Yokohama platform that offers artificial intelligence agents in various sectors to enhance the workflow and increase the impact of comprehensive business.

The yokohama platform version is characterized by an individual of pre -artificial intelligence agents designed to achieve immediate productive gains. These agents work on one unified platform, ensuring smooth complementarity and coordination through various business functions. The statute also includes the potential for the construction of the AI ​​agent’s life cycle, which makes it easy for companies to adopt and expand artificial intelligence solutions.

The data is the lifeblood of artificial intelligence, and Servicenow is known by this by expanding a graphic fee with progress to the joint service data form (CSDM). This expansion aims to destroy barriers between data sources, allowing the most intelligent and intelligent artificial intelligence factors. By uniting data from various sources, the Servicenow platform guarantees that artificial intelligence agents can work with a comprehensive vision of the institution, which leads to more decisions and enlightened procedures.

The increasing need for “guardian agents”

According to Gartner, by 2028, 40 % of the “trustee agents” managers will be requested to track, supervise or contain the results of the AI ​​agent independently. This emphasizes the increasing need for a coordinated approach at the institution level to spread and manage artificial intelligence.

The Yokohama version of Servicenow deals with this need by working as an AI agent control tower. The platform removes common road barriers such as data fragmentation, governance gaps, actual time performance challenges, and a smooth data connection with workflow tissue.

Unlike other artificial intelligence providers who work in silos or require complex integration, Servicenow Ai agents are built on one platform at the institution level. This guarantees a smooth data connection and provides one offer for all workflow tasks, artificial intelligence, and automation needs.

Amit Zveri, the president, chief product official, and CEO of operations at Servicenow: “Agentic AI is the new border. Institutional leaders are no longer just experimenting with artificial intelligence factors; they are calling for artificial intelligence solutions that can help them achieve productivity on a large scale.

“AI -AI -AI -Agency from Servicenow provides this need by providing the ability to predict and efficiently from the beginning. With a mixture of Aantincanic Ai and DTIONATIONATIONATIONATIONATIONATIONAS and Automation of Work on one platform, we are making it easy for institutions to include the connected AI where work and leading business results happen faster, smarter, widely, on a large scale.”

New artificial intelligence agents aim from Servicenow

Artificial intelligence agents are now available in Servicenow to accelerate productivity on a large scale. These agents are designed to pay real results for cases of use at the level of the institution. For example:

• Security operations agents (SECOPS) AI experts: These agents convert security operations by simplifying the entire life cycle, eliminating repeated tasks, and enabling SECOPS teams to focus on stopping real threats quickly.
• Independent Change Department agents: Artificial intelligence agents: They behave like experienced change managers, and these agents create specialized plans, testing and permanently by analyzing influence, historical data and similar changes, and ensuring smooth implementation with minimal risk.
• Distinctive network test and artificial intelligence agents repair: These on behalf of the network’s network problems discover, diagnose and solve network problems before affecting performance.

Servicenow Ai Agent Orchestrator and Ai Agent Studio are now generally available with extensive capabilities to control the full AI agent life cycle.

These tools help to simplify the preparation process with directed instructions, which facilitates the design and formation of new artificial intelligence agents using natural language descriptions. The capabilities of their expanded performance management include an analysis information panel to visualize the use of artificial intelligence agent, quality and value – which leads to the performance of the artificial intelligence agent and the return on investment.

At the core of the Servicenow platform, there is a workflow tissue, which allows artificial intelligence flow flow flows that integrate with the institution’s data, regardless of the system or source. This fabric allows companies to acquire deeper visions through the context that AI moves and the decision to automate manual work and create the efficiency of the process.

The Yokohama version continues to expand the capacity of knowledge data in Servicenow with improvements in the common service data form (CSDM). CSDM provides a unified framework for managing its services and business services to accelerate the deployment of fast, safe and compatible technology.

Many customers and partners have already seen the benefits of artificial intelligence solutions in Servicenow. CANCOMIZANT, Davies and Sentara praised the platform’s ability to pay efficiency, cost savings, and productivity. These organizations have succeeded in integrating artificial intelligence agents in Servicenow in their operations.

“In CGNIZANT, we help companies harness the next stage of Agency AI’s workflows that could bring unparalleled efficacy. We were the first to bring Servicenow’s workflow fabric and work to help our customers communicate their data smoothly with artificial intelligence,” said Jason Wogan, the world’s business group’s international president, said:

“With Yokohama’s version and the integration of artificial intelligence agents on the statute now, customers can now operate their agents effortlessly with connected data, pay productivity and investment return through their entire business.”

“The light movement is necessary for Davis, given our work with customers in the organized markets. We have changed the experience of our agent with the ITSM artificial intelligence,” Davis, head of the technology group in Davis added.

The Yokohama platform from Servicenow is a step forward in the development of artificial intelligence to transform business. By unleashing the new artificial intelligence agent and expanding data capabilities, Servicenow aims to enable companies to achieve faster and more intelligent workflow to increase effect.

(Thomas Fajler’s picture)

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