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BNY unveils updated Eliza platform, says 98% of employees are trained on AI

The oldest continuous operating bank in the United States is to obtain a promotion. On Thursday in an internal municipal hall, the CEO of BNY ROBIN VINCE revealed the version of the next generation of Eliza, an AI platform that allows employees to create dedicated agents and carry out tasks such as processing accelerated checks based on company data groups.

“We think of artificial intelligence as a generation for us,” Vince said in the city hall. According to a BNY spokesman, 98 % of the company’s employees are trained in obstetric artificial intelligence, with the use of the majority of Eliza Daily.

This advertisement comes at a time when the broader banking industry is adopted by Amnesty International, often through internal developed products such as Bny’s Eliza. The clear research company tracks 50 of the best banks, and according to its report in October 2024, each company on the index indicated to Amnesty International in the document of relations relations at least one investor. BNY clearly ranked fourteenth in terms of adopting artificial intelligence, with JPMorgan Chase and Capital One in the foreground, although BNY is likely to change due to its last payment.

Amnesty International’s financial future

She was named after Alexander Hamilton’s wife, who established the predecessor of BNY, and Elisa stood as a head of the 240 -year -old bank. The new update for Eliza, which was first launched in 2024, will focus on allowing employees to access data across different sources, from different centers within BNY to live market data, with the aim of increasing the speed to respond to customers.

In an email sent to the employees and shared luckSenior officials, Shannon Hobbes, chief information officials, and international engineer for me, wrote that the promotion would allow them to develop customer surroundings in minutes instead of hours.

The broader question of banks, which are restricted by compliance and red tape, is whether the tools of artificial intelligence will develop beyond experimental programs and turn basic functions. According to the clear report, only six of its comic banks stated that artificial intelligence had a financial impact.

BNY Data head and artificial intelligence officer Sartak Patanek said previously luck The bank uses a “walled garden” approach to train its systems, although it uses external models from companies such as anthropor, Jimini, Google, and Openai, and the red team tests are conducted to simulate electronic attacks.

In their e -mail, Hobbs and Russell referred to various cases of use already adopted by the bank employees of Eliza, including the reconciliation of weekly transactions, which increased automatic treatment, payment repair and writing code. “Getting fluent in artificial intelligence is no longer optional, it is decisive,” they wrote.

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2025-09-29 13:00:00

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