Frank Bisignano named IRS CEO, will keep Social Security commissioner role

The Treasury announced on Monday that Social Security Commissioner Frank Pesiniano will also work as a company executive Internal Revenue Service (IRS).

According to this step, Treasury Secretary Scott Payette will remain in the role of the proxy tax authority commissioner, while Bisignano will reports directly from the role of the newly created CEO.

As the CEO of IRS, Bisignano will run the organization and will be responsible for all daily operations in the Tax Authority. It will continue to work as Social Security Commissioner Amid the shake.

“Frank is a businessman who has a busy record of leadership and efficiency in the private public sector and now,” Pesen said in a statement after he announced that he chose Bisignano to work in the new role.

The Treasury Minister added that the SSA Department of Tax and Social Security Authority is one of the most federal agencies facing general and widely influencing and has similar technological goals and customer service, which made Bisignano a natural choice for this role.

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“Under his leadership in SSA, he has already made an important and significant progress, and we are pleased that he will bring this experience to the Tax Authority and we feel our focus on groups, privacy and customer service in order to provide better results for the diligent Americans.”

Bisignano was confirmed as a social security commissioner in the 53-47 vote in May, and its newly created role with the Tax Authority does not require the Senate. His mandate continues in SSA until January 2031.

The head of the Social Security Department is increasing in scheduled office visits, improving phone services

SSA improves customer service this year. (Jeffrey Greenberg/Eduction Images/Universal Images Group via Getty Images/Getty Images)

During his time in SSA, the agency has expanded its customer service offers and made the online customer service portal to be accessed around the clock throughout the week. SSA also focused on improving scheduling and phone services.

In a letter to senator Elizabeth Warren, Bisignano, Bisignano, noticed that waiting times on the 800th national line of the agency improved from 27.6 minutes to 20 minutes from October 5, 2024, until May 7, 2025. Then it continued to improve to 10.4 minutes from May 8 25, to 4.6 minutes from July 21 to July 25, according to its danger.

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BESSENT indicated that the Tax Authority has a function facing the public like SSA, which is believed to make Bisignano perfectly suitable to help driving. (Photography c.

Waiting times in SSA Field offices ranged between 28.3 and 30.9 minutes in the fiscal year 2024, but they improved to 20.9 minutes from April to June. He also indicated that the accumulation of initial deficit claims was reduced by about 26 % of the highest level ever at 1,269,713 in June 2024.

Before joining the Trump administration, Bisignano held the position of CEO and president of Fiserv, a financial services and payment technology company.

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Earlier in his career, he was the co -operational official of JPMorgan Chase and was the CEO of his real estate banking unit.