Freed says 20K clinicians use its AI scribe, but competition looms

Even artificial and critical critics must admit that technology is great for something: copying.

If you have joined a meeting about Zoom, Microsoft Teams, Google Meet, or other video call platform you choose at any time last year or so, you may have noticed an increasing number of artificial intelligence staff who also join the collective call.

In fact, not all of these platforms only contain the features of copying of artificial intelligence, but there are of course other stand-alone services such as otter AI (use by Venturebeat along with the Google Working Swantter of Applications), models such as the new Openai GPT-4O-TRARARANSLS, Whisper Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open And honesty.

One of these emerging is the San Francisco -based company, which has been established in 2022 by former Facebook engineers, Erez Druk and Andrey Bannikov, and is now its CEO and CTO, respectively. The idea was simple: giving doctors and medical professionals a way to copy their conversations automatically with patients, pick up the minute terms for private health, extract visions and movement plans from conversations without the doctor had to raise a finger.

The idea succeeded well, as the medical writer’s platform recently reached a new teacher: 20,000 users of paid doctors, Druk participated in a recent conversation with Venturebeat, each of which is provided for 2-3 hours per day in manual copies or observation regulation tasks.

With nearly 3 million patients per month, Freed quickly became a founding tool for documentation in small and medium -sized health care settings.

Distribution distributions have helped increase a high degree of emotional resonance with customers, who often describe the product in terms of balance and life.

“Doctors spend more than 11 hours a week on the documents,” Drouk pointed out. “We have built free to reduce this burden by listening to the visit and writing the clinical memo.”

The growing competition

But Farid’s success may attract intensive competition. Only today, Doximity – the Doctors ’Networks Corporate Company has released the audience – a free writer of artificial intelligence AI available to all verified American doctors, nurses practices, doctors’ assistants and medical students, as mentioned by Axios and Stat News.

This step highlights a shift towards registration in the Sibe AI market, where pricing appears as discrimination.

“We want to provide free access to the tools our customers have requested,” said the chief official of the doctor of Doximity Amit Phull for axios, “and they can find out if the standard offer – or if they pay for something else – accumulate.”

This launch follows another high -level writer in tens of millions. While investors place visions of EHR platforms on the scale of EHR, these aspirations still depend on proving value in bills, reviewing plans and compliance-not only not to create a note.

However, Drok and the absolute team believed they have an advantage.

Converting exhaustion into an opportunity

Farid was not born from artistic mental storm, but from a personal pain point. Drouk attributes the idea to his wife’s conflicts as a family doctor practicing, as the constant burden of blogging has become a daily source of tension.

He said: “For seven years, every day I heard at home,” I have notes to do it ” – more than I heard” I love you “from my wife.” “This is how exhausting documents are.”

This living experience has turned into a deliberate product: to remove the burden of documents from doctors and give them control of their time and mental energy.

“Freed’s idea was: Why no one builds something to help doctors?” Drok said. “Everyone does things for them, and not for them.”

More than copy

The Freed system does more than one record record and copy them. The primary product is an organized organization documentary engine and a specialty study that generates clinical notes specifically designed for the preferences of each user.

Drouk explained that a unique structure depends on the very unit pipeline. While the initial versions are supported by an accurate version of the OpenAi-Open Source model-especially the optimum of clinical vocabulary-this is the starting point only.

The company’s platform layers are on hundreds of artificial intelligence tasks targeted to extract the structure, liquidate the small conversation, control the terms on medical standards, and match the user’s templates.

Drouk said: “It is not only about the accuracy of copies.” “It comes to building the confidence of doctors in the system – which is more intelligent over time and adapts to their work.”

He added: “He learns a driver from the amendments to doctors.” “Over time, Farid becomes your personal writer, not a general writer.”

More than 20 internal doctors check unknown notes regularly to improve the performance of the form. As doctors make adjustments, the system continues to learn.

Pricing and easy access

Freed Freed provides direct prices:

• $ 90 per month for individual doctors
• $ 84 per month per user for 2 to 9 teams
• Pricing for 10 seats

Each plan includes a 7 -day free experience, and the company provides 50 % discounts for students, residents and trainees. The Freed’s platform is also compatible with HIPAA, Hitech and SOC 2 standards. Vocal recordings are encrypted and deleted virtually, and doctors reserve full control of their notes at all times.

Quietly building a $ 20 million business building

While Freed recently raised $ 30 million of funding from the SEQUOIA CAPITAL, its financial momentum came largely from its current customer base.

In April 2025, Druk publicly shared X that Freed exceeded $ 20 million of repeated annual revenues.

This growth not only reflects the suitability of the strong products market, but also a clear strategy to go to the market. Instead of Chis Enterprise with large hospital systems, Freed focused on small clinics and individual practitioners – a part often ignored by health technology sellers.

“We are focusing on the long tail, and supporting small clinics – 40 % of doctors in private practice – to help keep them alive,” Drok said. “These doctors have millions of dollars in information technology budgets, but they are the ones who need to help us more.”

Freed is now used across more than 1000 small health care organizations, most of which are in the doctors 1-50.

Drouk said he believed this focus is not only strategic, but align with the task-helping to maintain small practices in the unification of the industry.

Looking forward to the future: EHR criteria and integration

Druk acknowledged the popular challenge in the increasingly crowded AI/AI transcription market: It is difficult to distinguish between the real performance of the well -marketed equal.

To address this, Freed develops an internal measurement system to measure the quality of observation and its accuracy through 30 distinct criteria-with the creation of a working framework at the industry level to compare the writer of artificial intelligence.

“There are 100 Amnesty International writers there. From abroad, it looks like it,” Drouk admitted. “We want to help the market in measuring what is really important.”

Parallel, the product road map includes EHR integration more intelligent. Freed has recently launched an extension of chrome to support smooth notes, and the upcoming versions will include more automation about the entry notes in common EHR systems.

The doctor’s notes highlight the personal effect

Besides the measurements of the use and product features, the Freed effect is more clearly captured in the stories of users. Doctors reach restoration nights and weekend holidays and in some cases, full jobs.

Drok recalled a call with a doctor who told him that she was preparing to close her special practice after 10 years – until she tried FreED and changed her opinion.

Another doctor said: “I was 44 years old – why didn’t you build this 30 years ago? I can enjoy my practice again,” said another doctor.

In a survey conducted with one institutional agent, 100 % of doctors have been reported about a good balance of work and life. Eighty percent said they were happier in their jobs, and 80 percent believe that they are providing better care for patients.

Drouk said: “We take this cloud that hangs over the heads of doctors – the pressures of documents – and we remove them,” Drouk said. “This is what is going on around an editor.”