FTC sues LA Fitness operators over membership cancellation practices

On Wednesday, the US Federal Trade Committee (FTC) filed a lawsuit against La Fitness operators claiming that it is “very difficult” for customers to cancel their membership.

La Fitness, Esporta Fitness, City SPORTS Club and Club Studio – according to Wednesday’s complaint, according to Wednesday’s complaint, according to Wednesday’s complaint, where Fitness International and Fitness & SPORTS Clubs – which runs the gym chains including la Fitness Esporta Fitness, City Sports Club and Club Studio – with hundreds of millions of dollars.

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Andrew n said. Ferguson, FTC Chairman, for Fox Business at “The Bottom Line” on Wednesday: “The cancellation of the gym was difficult for Americans for a very long time.” “This was so long that” friends “had a full episode about how difficult it is to cancel the gym membership.”

The Chairman of the Federal Trade Committee, Andrew Ferguson, witnesses the sub -committee for the Credit Committee in the House of Representatives for Financial Services and the public government in the Riporen office building on May 15, 2025, in Washington, DC, (Kevin Lietsch/Getty Images)

It is claimed that tens of thousands of La Fitness members have reported difficulties in canceling their membership. You often ask to cancel members from speaking to specific managers who were not often available, and those who tried to cancel their membership by mail also faced challenges, according to FTC.

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“What we have claimed in our complaint is that the method of canceling the La Fitness giving it to consumers was not simple,” Ferguson told Fox Business. “You had to send an email in a model or had to go to a brick gym and mortar shells … You had to cancel the cancellation to a specific person, and often this person was not there.”

“This is what this lawsuit revolves around,” said Ferguson. “It is related to improving Americans’ lives in specific ways and providing money that they have to spend on the membership they do not want anymore. ”

FTC seeks to return money to consumers who have been negatively affected, as well as an order from the court to prohibit the alleged unfair practices.

“We are still confident that we will fit in court,” Jill Hill, the club’s Fitness International Operations, said in a statement.

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“Our company is working hard to comply with all the club’s health laws regarding the cancellation of membership and presentation, at least every method of cancellation specifically by each state … We will continue to defend our practices strongly while ensuring that our members receive clear and simple organic experiences.”

An la Fitness 15 September 2022, in Levittown, New York (Bruce Bennett / Getty Images / Getty Images)

International clubs, fitness and sports provides membership that can cost up to $ 299 a month, with additional optional services, according to FTC.

FTC, which was working to prevent unfair commercial practices, had previously targeted difficult subscriptions to cancellation and frequent fees, according to Reuters.

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FTC and Fitness International did not immediately respond to the Fox Business request for comment.