HR leaders say AI ROI is a red herring. Here’s what firms should focus on instead
A few weeks ago, based on a call with Fortune 500 CROS across many industries, one of which was raised a case she was suffering from with her leadership team: they asked her to prove the return on investment, a number that shows a cash return on investments, for her investments in artificial intelligence. She was confused.
It turned out that she was not the only one. A recent report of the Massachusetts Institute of Technology showed that despite billions that are spent on artificial intelligence initiatives, 95 % of companies do not see any concrete impact on their lower lines.
But Rushi Kulhri, chief human resource employee at the IT company, talked about the return on investment is the wrong question, at least at this stage.
She said: “If we really believe that Amnesty International is a empowerment factor, it will reflect its positives in everything we do in a strategic and smart way.” She added: “If we are looking for this silver graphic output,” We are sweeping ourselves. “
She said that if artificial intelligence initiatives work honestly, the results will eventually appear in the rates of retaining, building new skills staff, and–In time–The revenues generated by the company.
Topila Hanson, chief official of the people in LinkedIn, said the leaders should ask questions instead is whether they are ready and ready to challenge the status quo – and enable their employees to do so.
Hanson said: “You can not only sprinkle artificial intelligence over the existing structures and expect your standards or some wild scale will rise,” Hanson said. “As an institution, you really need to re -perceive how work will take place and how ideas are created.”
Talking about artificial intelligence, The Fortune Brainstorm Tech summit will start today in Park City, Utah, where I will return alongside my talented colleagues. Follow along the live broadcast here.
And before you go: Make sure to review our new podcast, Fengies and Emmen industry. luck Editor -in -chief Alison Shuntel will pass with the leaders of the strong thought who make up the business world and the way we live in. The first episode features an exclusive interview with Julie Sweet from Acceneture, which discusses the strategic transformations of the company, the impact of artificial intelligence, definitions and geopolitical changes on companies.
Christine Stoller
Editor -in -chief, Fortune Live Media
kristin.stoller@fortune.com
About the table
A tour of the most important human resource addresses.
I replaced the fork and pouring concrete with swimming and rowing in these new summer camps, where children learn trade skills to put them in a stable career path. Bloomberg
Amazon Andy Jassy CEO reinstalling culture in Tech Giant, from monitoring the employee phone to create a “bureaucratic mailbox”. Business Insider
In the labor market that is not sure today, the workers “embrace” or cling to their current roles–He headache causes presidents and economics. Wall Street Journal
Watery
All you need to know from luck.
A quarter of life crisis. Young workers suffer Many higher levels From “despair” from those in middle age or older. – Nick Lichtenberg
Return of the office. Manhattan office rental contracts on the right path to return to Premier League levels Thanks to the RTO delegations. Jessica Kochi
Master’s movement. Graduates who have little or non -work experience flowing on this A unique degree of work To stand out in the current labor market. -What is Burley
2025-09-08 11:31:00
