One of Whoop’s new wearables has a bug so bad the company is issuing replacements

The new WHOP MG MG that focuses on the screen, which can be worn on the screen, may have a big wrong that can leave the device that is unusable, according to reports from Android police and TechissueSTOY. The Whooop the WhOP MG and WhOP 5.0 at the beginning of May, launched the first major version of the company since its launch, WHOP 4.0 in 2021.

According to complaints related to the WHOP and X community forums, after preparing MG WhOP, it can be worn in mysterious circumstances after unwanted hours, and she refused to call a smartphone even when it must be charged. “I wore it for about 20 hours or so, but then suddenly disappeared from the application, there are no sensor lamps, nothing appears in the application,” one of the MG owner shared Reddit. In the company’s forums, WhOop suggests experimenting with things like MG charging, re -delivering them on your phone or reset what can be worn to see if this works to fix things. The owners of the roosters were also directed to contact the WHOP support team, and the owners of the multiple MG Throup MG informs that they are sent to the alternative to the wearable devices.

WhOop Engadget tells that case reports “[misrepresent] The general performance and reliability of our new modern devices. So far, the problems related to The WhOop MG or WhOop 5.0 “are isolated and isolated, which affects a small number of members. “For members who have reported problems, WhOop says,” it replaces their devices immediately. If the replacement takes more than a day to reach, [Whoop] It ensures that the member is not charged at any time without a work device. “

Unlike other companies, WhOop does not expect customers to buy a fitness tracker and then pay a subscription; The subscription fee in WhOop includes its devices. With WhOop 5.0 and WhOop MG, the company also hopes to expand the number of measures it follows only to the activity and tracks sleep to things such as the actual time monitoring, in the case of MG, blood pressure and ECG readings. What are the features that you can eventually reach depend on both who can be worn and subscribe to you.

Before this issue, WhOop was also arrested rejected free -appliances for existing customers after she previously suggested that they would send new wearable devices to anyone who was a six -month member or more. The obbes reflected this decision a few days after.

Update, May 24, 2025, 2:08 pm East time: This post has been updated to include a statement from WhOop.